Symmetrical Group
Policies and Procedures
CORE BUSINESS OPERATIONS\WAREHOUSING
SG-PR-24-01 Identifying and caring for Customer Property
Purpose
Background
A significant cause of customer dissatisfaction is when their property is not effectively cared for or is lost.
Procedure
Symmetrical Group is responsible for logging customer property to the customer property register.
The company has provision in its insurances for "Customers Property in Care Custody and Control" adequate to cover such property
Customer property is stored in the laydown area before being worked on. Once complete and tested will be returned to the Customer pending collection.
Date published: 25/07/2013
Document ID: |
359 |
Last reviewed: |
12/03/2009 |
Revision No: |
6 |
Approved by: |
.. |
* -25/07/2013 12:27:06 PM