Symmetrical Group

Policies and Procedures

MANAGEMENT AND EXECUTIVE\EMERGENCY RESPONSE AND PREPARATION


SG-PR-41-01 Procedure for Emergency Response


INTRODUCTION

This Emergency Response procedure has been designed for the guidance and information for employees, contractors and visitors. During an emergency, all personnel may have to be evacuated. These procedures have been designed to enable the safe evacuation of all personnel and it is mandatory that these procedures are actively supported and adopted by all Symmetrical Group employees, visitors and contractors.


PURPOSE

This guideline is to provide suggestions and recommendations for the requirements for an Emergency Response, Prior planning / preparation is essential in dealing with emergencies. The identification of likely emergency situations and development of contingencies will assist in the managing of the situation and minimising the impacts.


SCOPE


MINIMUM REQUIREMENTS

The following processes and practices are the minimum acceptable standard for inclusion in the Symmetrical Group Emergency Response Plan.


DOCUMENTATION:

All procedures are to be collated into a Manual, to be controlled by the Office Manager and readily accessible to the office staff.


Procedures are to be controlled documents.


Procedures should be concise, with a checklist to assist in the implementation under emergency conditions.


Wherever practical, the procedures should be person-independent - that is, allow for the same action to be undertaken by a range of people – to cater for backshifts or personnel absences.


An emergency alarm notice and office evacuation plan shall be posted in prominent locations within the reception and office areas.


COMMUNICATION:

Emergency contact numbers for Fire, Police and Ambulance shall be posted in a prominent location within the reception area. Appendix A


TRAINING:

All staff shall be made aware of the procedures at initial induction and training provided by way of regular drills.


Full evacuation drills should be held every 12 months.


It is recommended at least 2 persons normally working the majority of their time within the office shall be trained in First Aid to St John Senior First Aid Certificate or equivalent.


INSPECTIONS:

Half yearly inspections shall be undertaken to verify the condition of:




RESPONSIBLITIES:

The most senior person within the office should assume control and implement the procedures.


In any emergency, “PROTECTION OF LIFE IS PARAMOUNT” – every measure must be taken to prevent injury to personnel and only then consider protection to property.


DUE DILIGENCE:

Whenever there is the decision to:


A due diligence process should be undertaken.


This means that a risk assessment of the impact of any changes should be undertaken or a comprehensive inspection undertaken of the facilities.  This process should be undertaken by a suitably-trained person, prior to the decision to proceed with the changes.


Muster points must be selected with due regard to access, direction of prevailing winds (need to be upwind of smoke) and ability to control personnel movement.





RECORD OF CALL (BOMB THREAT)


On receiving a bomb threat via telephone, obtain as much information as per the checklist below:



WHEN IS IT SET FOR? ________________________ WHERE IS IT _____________________


DATE ________________________  TIME OF CALL __________________________________


CALL RECEIVED BY ____________________________________________________________



RECORD OF CALLER’S EXACT WORDS ___________________________________________


________________________________________________________________________________


________________________________________________________________________________



KEEP CALLER ON TELEPHONE.  ASK -


WHY THIS LOCATION? __________________________________________________________


WHAT HAS OFFENDED YOU? ____________________________________________________


WHAT KIND OF BOMB? __________________________________________________________


WHY ARE YOU DOING THIS? _____________________________________________________


WHO ARE YOU? _________________________________________________________________


VOICE ON PHONE:


MALE __________  FEMALE ___________  CHILD _________  INTOXICATED ___________


ACCENT _________________________  SPEECH IMPEDIMENT ________________________


OTHER _________________________________________________________________________


BACKGROUND NOISE:


MUSIC  _____________  CHILDREN  _______________  AIRPLANE  _______________


TALK  ______________  TRAFFIC  ________________  TYPING  ____________________


OTHER _____________________________________________________________________


REPORT THE CALL AT ONCE TO THE DIRECTORS

Appendix A


AGENCY

Wangara

Tom Price

Karratha

AMBULANCE, FIRE & POLICE




Life Threatening Emergencies

000

000

000

POLICE




Local Police

(08) 9406 2222

(08) 9188 0222

(08) 9143 7200

MEDICAL




Royal Flying Doctor Service

State wide No 24hr Service : 1800 625 800

Public Hospital 1

Joondalup       (08) 9400 9400

(08) 9159 5222

(08) 9143 2333

Public Hospital 2

RPH                (08) 9224 2244


(08) 9182 0200

Poisons Information Centre

Australia Wide  - 13 11 26

Dentists

(08) 9481 7257

(08) 9189 1061

(08) 91855600

STATE EMERGENCY SERVICES




Metropolitan Area (Not for Electricity problems)

(08) 9323 9300

0418 909 894

(08) 9144 1848

Local SES – Emergency Requests

132 500

0418 909 894

0419 968 203

LOCAL & STATE GOVERNMENT AGENCIES




Work Safe

(08) 9327 8777

Dpt of Mines & Petroleum

(08) 9222 3333

Public Health

(08) 9222 8500

1800 138 470

1800 138 653

Dpt. Environmental Protection Authority

(08) 6467 5600

Civil Aviation Safety Authority

13 17 57

Water

13 13 75

Electricity

13 13 51

Gas

13 13 58

Bureau of Meteorology (Severe Weather Warning Service)

(08) 9263 2222

Local Shires

(08) 9461 3333

(08) 9188 4444

(08) 9186 8555

Telstra Faults

13 22 03

Note:         Project specific information to be completed prior to mobilisation.










Date published: 25/07/2013


Document ID:

457

Last reviewed:

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Revision No:

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Approved by:

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* -25/07/2013 12:27:06 PM